Lumada
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AI Workers for Logistic Services Providers

Get more done faster and scale without limits.

Built by leading minds from

ETH ZurichUniversity of St.GallenUniversity of ZurichTU Wien

Why we built this

We've seen countless attempts to automate order entry and customs declarations for logistic services providers. While EDI worked for the few, OCR tried to fix the rest. Unfortunately, it failed.

OCR-based solutions require templates, are expensive to maintain, and stop working the moment documents change. So they only ever worked for a few high-volume, repeat customers.

This creates a fundamental problem. Employee productivity doesn't improve and teams are still stuck processing emails, PDFs and manual inputs.

Lumada changes that. Instead of another rigid data capture or data integration tool, Lumada is a system of action.

It understands documents, learns your processes from existing systems to turn them into executable knowledge and executes entire workflows: from incoming emails to completed orders and customs declarations.

We didn't build Lumada to sell another promise of automation.

We built it because we've experienced the frustration first-hand and knew it could be done differently.

David & Sebastian

Founders @ Lumada

How it works

From document chaos to intelligence that runs your operations

Three steps. Fully automated. With a system that gets smarter the more you use it.

[01]

Parse

Emails, PDFs, images, spreadsheets, and more are ingested and broken down into structured segments automatically identifying invoices, packing lists, delivery notes, and other relevant logistics documents. Even handwritten notes can be processed.

Parse
[02]

Extract

Lumada turns unstructured content into structured insights to submit orders and customs declarations.

Extract
[03]

Validate

Every extraction is checked against regulatory rules and flagged for human review when needed. Your team approves, corrects, and submits orders and customs declarations with confidence.

Validate

Our platform

Continuous Learning

Lumada detects inconsistencies, process changes, and knowledge gaps, updating your knowledge library automatically as your company evolves. So your AI agents always run on knowledge that is up to date.

Audit Trails

Every decision, extraction, and submission is logged with full traceability. See exactly what your AI agents did, why, and when, giving your team the transparency they need.

Zero-Config Integrations

Connect to the TMS, CMS and WMS systems you already use. No complex setup, no IT projects. Just plug in and start automating.

Frequently asked questions